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floomi Terms of Service

The terms for using the floomi website and the rules for the provision of services by electronic means.

§ 1 General provisions

  1. The floomi website, operating at usefloomi.com (hereinafter: the Service), is run by: Fundacja Rozwoju Przedsiębiorczości „Twój StartUp”, with its registered office in Warsaw at ul. Żurawia 6/12 lok. 766, 00-503 Warsaw, delivery address: Atlas Tower, Aleje Jerozolimskie 123A, floor 18, 02-017 Warsaw, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS number 0000442857, NIP (tax ID): 521-364-12-11, REGON: 146433467, BDO: 000460502.
  2. The provisions of these Terms apply to activities performed for Fundacja Rozwoju Przedsiębiorczości „Twój StartUp” by the organised part of the enterprise named DatCode, operating at the Branch of Fundacja Rozwoju Przedsiębiorczości „Twój StartUp”, represented by Andrzej Datta (e-mail address: hello@usefloomi.com). The person indicated in this paragraph is designated by Fundacja Rozwoju Przedsiębiorczości „Twój StartUp” as the contact for performing the provisions of these Terms.
  3. The Terms specify in particular:
    1. the types of electronic services provided;
    2. the conditions for concluding and terminating contracts for the provision of electronic services;
    3. the complaints procedure.
  4. The Service does not conduct online sales. Audit, advisory, implementation and consulting services offered by floomi are provided on the basis of separate B2B contracts concluded with clients after they make contact. These Terms do not govern the conditions for the provision of those services — these are set out in individual contracts.
  5. The Client is entitled and obliged to use the Service in accordance with its intended purpose and with the principles of social coexistence and good practice.
  6. The Terms are available free of charge in the Service, in a form that allows them to be obtained, reproduced and recorded.
  7. The Client is obliged to read the Terms. Using the Service is possible only after reading and accepting the Terms.
  8. A Client may be a person with full legal capacity.
  9. The terms used in these Terms mean:
    1. StartUp — Fundacja Rozwoju Przedsiębiorczości „Twój StartUp” with its registered office in Warsaw, ul. Żurawia 6/12 lok. 766, 00-503 Warsaw, correspondence address: Atlas Tower, Aleje Jerozolimskie 123A, floor 18, 02-017 Warsaw, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under number: 0000442857, with NIP: 521-364-12-11, REGON: 146-433-467, BDO: 000460502;
    2. Client — a person using the Service who acquires Goods or Services provided by StartUp within the Service;
    3. Consumer — a natural person performing a legal act with an entrepreneur that is not directly related to their business or professional activity;
    4. Services — services provided by StartUp, offered to Clients via the Service, excluding Digital Services;
    5. Service — the website at usefloomi.com, through which StartUp provides services by electronic means to the Client, as well as offering Clients Products and enabling the conclusion of contracts;
    6. Contract — a contract concluded between StartUp and the Client via the Service;
    7. business days — all days except Saturdays, Sundays and statutory public holidays;
    8. Terms — these terms of service.
  10. Where there is a reasonable suspicion that the Client has provided false data, StartUp has the right to withdraw from performing the Contract, notifying the Client thereof.
  11. Information contained in the Service, in particular announcements, advertisements and price lists, does not constitute an offer within the meaning of Article 66 of the Act of 23 April 1964 — the Civil Code. Instead, information contained in the Service constitutes an invitation to conclude a Contract, as described in Article 71 of the Civil Code.
  12. The lead time for an individual (made-to-order) order is 30 days from the conclusion of the Contract, unless StartUp informed the Client, at the latest before the order was placed, of a different deadline.
  13. The Service serves Clients in the territory of Poland, European Union countries and, in individual cases, clients from outside the EU. For clients from outside Poland, the conditions for the provision of audit and advisory services are agreed individually in separate B2B contracts.

§ 2 Technical requirements necessary to use the Service

  1. To browse the Service you need:
    1. an end device with access to the Internet;
    2. an up-to-date web browser, for example Microsoft Edge, Google Chrome, Mozilla Firefox, Opera or Safari;
    3. JavaScript enabled where you use the Service’s interactive elements, such as the calculator or the theme switcher;
    4. an active e-mail account, if the Client wishes to contact StartUp via the e-mail link available in the Service.
  2. Disabling JavaScript does not block access to the basic content of the Service, but it may limit the operation of interactive elements.
  3. The Service uses Plausible Analytics, which operates without cookies. The Service may store local browser settings, e.g. the selected theme, solely to improve the convenience of using the Service.

§ 3 Provision of Services

  1. StartUp provides Clients with Services whose type, scope and detailed description are indicated in the Service. The Services consist in particular of:

    • providing Clients with information about floomi services and educational materials, including blog articles;
    • providing an interactive AI cost calculator;
    • enabling Clients to submit an enquiry or request for contact via the e-mail link available in the Service.

    All electronic services listed above are provided free of charge.

  2. Services are provided in the manner indicated in the Service, in particular on the page concerning the given Service.

  3. The Service does not currently allow account creation, placing an order online, or making payments online. Audit, advisory, implementation and consulting services are agreed individually outside the Service.

  4. Information and calculations presented in the Service, including the calculator’s results, are for informational purposes and do not constitute an offer within the meaning of the Civil Code.

  5. The Client is informed of the start and end date of paid services before a separate contract is concluded.

§ 4 Electronic contact

  1. The Client may contact StartUp using the e-mail link available in the Service or by sending a message to hello@usefloomi.com.
  2. The Service does not currently operate account registration, a newsletter, or automated online sales.
  3. A reply to an enquiry sent by e-mail does not automatically constitute the conclusion of a contract for paid services.

§ 5 StartUp contact details

The Client may contact StartUp:

  1. by e-mail, at: hello@usefloomi.com.

§ 6 Final provisions

  1. StartUp informs that using services provided by electronic means involves risks arising from the publicly accessible nature of the Internet, in particular the possibility of the Client’s transmitted data being obtained or modified by unauthorised third parties. To minimise this risk, the Client should apply appropriate security measures, in particular use antivirus software, keep web browsers and operating systems up to date, and refrain from using open access points.
  2. To the fullest extent permitted by law, StartUp is not liable for the blocking by mail server administrators of the transmission of messages to the e-mail address indicated by the Client, nor for the deletion and blocking of e-mail messages by software installed on the computer used by the Client.
  3. StartUp is not liable for the devices and infrastructure used by the Client, including faulty operation of public telecommunications networks causing, e.g., a lack of or disruptions in access to the Service’s website.
  4. StartUp informs that the display of content and interactive elements in the Client’s IT system depends on a number of factors, including the type of device, browser, resolution, system settings and the availability of an Internet connection.
  5. StartUp informs that all trademarks (logos, logotypes, brand names, etc.), graphic materials or photographs placed in the Service are protected by law and are used by StartUp solely for informational purposes.
  6. To the fullest extent permitted by law, StartUp is not liable for disruptions, including interruptions, in the functioning of the Service caused by force majeure, the unlawful action of third parties, or incompatibility of the Service with the Client’s technical infrastructure.
  7. StartUp reserves the right to temporarily suspend the operation of the Service, in particular to carry out maintenance, development or modernisation work.
  8. All names of services, products or tools described in the Service are used for identification purposes and may be protected or reserved under the provisions of the Industrial Property Law.
  9. StartUp notes that the Service contains content protected by intellectual property law, in particular works protected by copyright (content placed in the Service, layout, graphics, photographs, etc.). Clients and persons visiting the Service undertake to respect the intellectual property rights (including economic copyright and industrial property rights such as rights arising from trademark registration) belonging to StartUp and to third parties. The Client or person visiting the Service bears sole responsibility for failing to comply with the provisions of this point.
  10. The Client may not place in the Service any content that is unlawful, contrary to applicable law, immoral or infringing the rights of third parties, nor may they publish links to pornographic, obscene or degrading material.
  11. The Client is obliged to refrain from any activity that could affect the proper functioning of the Service, in particular from any interference with the way the Service operates or its technical elements.
  12. The current text of the Terms is published in the Service. An amendment to the Terms does not affect contracts concluded before the date on which the changes take effect, unless the parties agree otherwise.
  13. In matters not regulated by the Terms, the applicable provisions of Polish law apply, in particular the provisions of:
    1. the Act of 23 April 1964 — the Civil Code;
    2. the Act of 30 May 2014 on consumer rights;
    3. the Act of 18 July 2002 on the provision of services by electronic means.
  14. Disputes related to Contracts concluded on the basis of the Terms will be resolved by the court having local jurisdiction over StartUp. This provision does not apply to Contracts concluded with a Consumer.
  15. The use of a particular method of out-of-court dispute resolution is possible only with the mutual consent of the Client and StartUp. Detailed procedures for out-of-court dispute resolution are available on the website of the Office of Competition and Consumer Protection: www.uokik.gov.pl, on the websites of the Provincial Inspectorates of the Trade Inspection, and at the district (municipal) consumer ombudsmen.
  16. The Terms are effective from: 25 May 2026.

Notice on out-of-court dispute resolution

In accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (the Regulation on consumer ODR), Fundacja Rozwoju Przedsiębiorczości „Twój Startup” with its registered office in Warsaw hereby provides an electronic link to the online dispute resolution (ODR) platform: https://webgate.ec.europa.eu/odr. The ODR platform enables the out-of-court resolution of disputes between entrepreneurs and consumers. Resolving disputes by this method is voluntary.